Randy SoulierDec 26, 20204 minFour for success in 2021As the dawn of 2021 is underway, thousands of small businesses have shuttered their store fronts and thousands of others are operating on...
Randy SoulierDec 6, 20202 minCustomer Service. Don't talk about it. Be about it.Just like "plastic glasses" or "large shrimp", customer service is an oxymoron in many businesses. How many times have we stood in the...
Randy SoulierNov 4, 20203 minThe Five P’s of MarketingAs any marketing professional knows, there are traditionally four elements to the marketing recipe: price, place, product, and promotion....